Frequently Asked Questions

How do I contact International Beauty Depot?
Please visit our contact us page or call us toll-free at +1 (800) 267-5777.

Do you offer refunds for online purchases?
We welcome you to read our full store policies by clicking here.

What kind of training does IBD offer?
International Beauty Depot offers training courses on proper use of various technical aspects of spa and beauty products. These courses include, Nail Technician, Waxing, Makeup, Manicure, Pedicure, Eyelash Extensions, Eyebrow and Eyelash Tinting to name a few. For more information on our training services, please click here.

Do you offer International shipping?
Yes – we may use UPS or FedEx, depending what is offered to your location during the ordering process. You will be quoted shipping during the order.

How do I view wholesale pricing?
You must apply for an account. Since we offer wholesale pricing, we need to verify that you are in the industry. Please contact us for more information.

How do I find more information about products?
When you view a product on our website, there is a link to request “more information”. Click on this link, and one of our trained sales consultants will respond to your inquiry within 24 business hours.